Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working through a household move list
Which rooms are you packing first? Answer that by listing each room and everything in it you intend to take, from kitchen boxes to mattresses, with a note of approximate sizes for the larger pieces. Count the boxes as you seal them and keep a running total rather than estimating at the last minute. Record anything that disassembles, anything fragile, and any item you are still deciding about, marked separately so you can revisit it. Note the contact details for anyone at the new address who will receive deliveries or open the door. When you request a quote, send the current list and your dates, ask which van options suit what you have written, and raise any questions about the access arrangements at either end.
Sorting out your helpers
A move usually involves more than one pair of hands, so agree who is helping and write it down. For each person, record their name, phone number, arrival time and how long they can stay. Note who holds keys to the old and new addresses, and who will be present when items are handed over or received. If helpers are only available in the morning or afternoon, mark those limits beside their names so the day can be shaped around them. Confirm how the group will stay in touch if someone runs late, and pick one person to field questions on the day. Sharing the helper details and access notes with the team when you enquire gives them a fuller picture and invites useful questions back.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.