Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Unloading Order
If you will be dropping items at more than one address, a written order of stops can settle the question of what travels where. Note each destination, who will receive the goods there and a phone number for them, then list the items bound for that stop. Where a piece of furniture is awkward in shape, measuring its length, width and height gives you something concrete to discuss when choosing between a small van and a Luton. Sketching the sequence on paper also helps you spot anything that needs to reach the first stop but is currently buried in your plans. None of this decides how the van is packed; it simply gives you a clear record of the plan, and a note of any time windows at each address keeps the day organised.
Setting Aside Time for Packing
If your hire falls on a busy weekend, working out a rough timetable beforehand can reduce the guesswork. Decide when packing starts, when the van is collected and when each stop needs to be reached, then write these times next to your list of items. Where a collection from a seller is involved, ask them for their preferred hours and a contact number so you can confirm the timing on the day. Note the dimensions of larger pieces so nothing is left to guesswork when discussing vehicle options, and keep a record of any time windows at each address. A simple schedule, shared with anyone helping you, means questions are settled in advance rather than mid-job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.