Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Start by writing down every box you plan to move, along with a rough count of each size. Note whether the boxes are uniform, mixed, or include awkward shapes such as rolled posters or flattened packing materials. If some are sealed and unopened, a simple description on your list will do; for anything fragile or oddly shaped, add a note about its shape so the team can consider the right vehicle. Record the destination address and the name and phone number of whoever is receiving the goods, particularly if you are delivering to a friend, a buyer or a storage site. When you ask for a quote, include your preferred dates and times, the full list, and any questions about access at the far end. Anything still undecided is worth flagging too.
Keeping a Load Inventory
A written inventory is something you can prepare before you make contact, and it tends to answer several questions at once. List each item, its approximate dimensions, and the quantity, so you can share it in one message rather than describing the load over several exchanges. For furniture, note whether items come apart or stay whole, since that affects which vehicle group makes sense. Keep the list with you on the day so you can tick items off as they are handled. If some belongings are still undecided, mark them clearly rather than guessing, and mention this when requesting a quote. You might also note who to contact at the delivery address and any time window they have given, as these details help the team form a fuller picture of the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.