Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Details for Boxed Belongings
Before you request a quote, it helps to write down the details of everything you plan to move in boxes. Start with a count of boxes by size, then note anything unusual, such as a box containing tools, liquids or fragile crockery. Record the rooms they will come from and the places they need to end up, since a simple list of origin and destination points often answers questions the hire team would otherwise ask. If some boxes will be collected from a shop or a friend's address, add that contact's name and phone number to your notes, along with any agreed collection window. Keeping this list to hand means you can answer follow-up questions quickly and adjust the plan if you later decide to move fewer or additional items.
Measuring Bulky Items Before You Book
Measuring your larger possessions gives you a clear record to share when you ask about a van. Note the height, width and depth of each sofa, wardrobe, fridge or dining table, and include any parts that stick out, such as legs, handles or a removable headboard. If an item can be taken apart, write down which pieces separate and the dimensions of the largest section once dismantled. A photo of each item next to a tape measure can serve as a visual reminder. When you contact the team, these figures let you describe the load accurately, and you can ask which van options suit the items you have listed. Any measurements you are unsure about are worth checking twice before the booking conversation.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.