Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
A written inventory is the single most useful thing to prepare before any van booking. List every item you intend to move, grouping them by room or by destination, and note anything with an unusual shape such as a wardrobe, ladder or rolled carpet. Record approximate dimensions for the bulkiest pieces and mark which boxes belong to which recipient if the load is being shared. This list serves two purposes: it helps you describe the job accurately when discussing which vehicle would suit, and it gives you something to tick against when items are handed over at the far end. If anything on the list is fragile or valuable, note that too, and keep a copy on your phone so it can be checked without rummaging for paper on a busy day.
Measuring Entrances and Bulky Items
Before settling on a vehicle, take a tape measure to both the items and the spaces they must pass through. Note the height, width and depth of each large piece, then measure doorways, hallways, stairwells and any gates at the collection or delivery addresses. Where a lift is involved, record its internal dimensions as well. Write these figures in one place and keep them with your inventory, since they often answer questions that would otherwise delay a decision. If an item looks too large for a particular route, the destination contact is the right person to ask about alternative entrances or whether doors can be removed. When you enquire, share the key measurements so the team can talk through which van options make sense for the load you have described.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.