Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings
Write down the basics before anything else: the hire dates, the number of boxes, and where each batch is heading. Count the boxes room by room and note their approximate sizes, since a stack of small cartons presents a different job from a few oversized ones. Record any fragile or unusually shaped items that travel alongside them, with dimensions where you can, and list the contact details of whoever will receive the boxes at the destination. If a storage unit is involved, note its access hours and booking reference. Decide whether everything moves in one booking or over several dates, and write that plan down. Questions that remain, such as how the tally compares across vehicle options, can go to the team with the list attached.
Preparing a Business Delivery
What does the recipient need to know, and what do you need from them? Begin with the delivery date and the full address, then add the recipient's name, phone number and any hours when someone is available to sign. List the goods travelling, with a count of each and the dimensions of the largest pieces, so these details can inform the conversation about vehicle options. Note any reference or order numbers that should accompany the delivery, and record whether the site has particular access arrangements, such as a gate code or a specific entrance. If several drops are planned, write each one down with its own contact and time window. Keep any unresolved points, such as questions about the route, ready for the quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.