Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before a Move
Write down every box before you seal it, giving each one a number and a destination room. Alongside the count, note the largest dimensions of the biggest boxes and any that are particularly heavy or contain fragile items. If you own furniture that cannot be flat-packed, measure its length, width and height and add those figures to the list. Record the total number of boxes per room so you can spot anything missing at the other end. Keep the inventory with your hire notes, along with the moving date and the access arrangements at both addresses. When you request a quote, share the box count, the itemised dimensions and your dates, then ask which van options would suit the volume you have recorded.
Preparing a Business Delivery with a Van
Before the van is booked, gather the delivery details into one place. List each item going out, its dimensions, the recipient's name and a contact number for the delivery address. Note any time windows the customer has specified and whether someone must be phoned ahead. If the run involves several drops, write them in the order you plan to complete them and record who signs for each consignment. Add your preferred hire dates and the access arrangements at each stop, including anything you know about parking or entrance restrictions. When you contact the team for a quote, present the full list and ask which vehicles are available for those dates, and whether a crew van would be worth considering if a colleague is joining the run.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.