Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Note Before Booking a Van
Before picking up the phone, write down the basics you will be asked for. Start with the hire dates, including any flexibility either side, and the addresses at both ends of the trip. List what you plan to carry, noting the largest items and whether anything can be flat-packed or dismantled beforehand. Record the access arrangements at each stop, such as parking availability, narrow lanes or shared driveways, since these details shape which van is worth considering. If helpers are meeting you, note their names and arrival times so you can build a realistic schedule. Keeping this information together means the enquiry covers everything in one go, and you have a clear reference if plans change and you need to ring back with adjustments.
Organising a Household Move Step by Step
A house move tends to run more smoothly when the plan is written out rather than held in your head. Work room by room and list what is going, marking anything fragile, valuable or awkwardly shaped. Note the items that must arrive first at the new address and those heading elsewhere, such as to a storage unit or a family member's house. Collect contact numbers for anyone receiving deliveries, plus the new occupier or agent if keys are held externally. Sketch the day in blocks, allowing generous windows for each stage, and note where the van will be needed. Sharing this list with everyone involved keeps the arrangements coordinated and gives you a point of reference throughout the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.