Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working Out Your Unloading Order
Suppose you have set aside a Saturday for moving a mix of boxes, furniture and odd-shaped items. Before the quote, sketch a simple written inventory: what each item is, roughly how long, wide and tall it measures, and which room or site it belongs to at the far end. Note any pieces that cannot be tilted or taken apart, since those details shape which van makes sense. Record the hire dates you have in mind and any flexibility either side, plus a contact name and number at each address. Share the access details you already have, such as whether there is a driveway or a lift, and list any questions about the hire window. The team can then discuss whether a Transit, Luton or another option suits the inventory you have described.
Coordinating Helpers for the Day
If friends or colleagues have offered to assist, a short written plan keeps everyone aligned. Decide who is confirming access at each address, who holds keys or fobs, and who is the named contact if plans shift on the day. Note each helper's arrival time and how long they can stay, since this affects how you pace the job and which hire dates you request. It also helps to record a phone number for someone at the destination, whether that is a storage facility receptionist or a family member, so you can flag delays if they happen. When you contact the team for a quote, mention the dates, the item list and the access arrangements, and ask whether a crew van would serve better if your helpers need to travel with you.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.