Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Your Helpers in Advance
Who is actually going to be there on moving day? Before you finalise the van, agree the helper list with everyone involved and write down names, arrival times and contact numbers. Note which helper owns which task, whether that is looking after keys, supervising children or meeting you at the new address. Record the hours each person can stay, since this shapes how you schedule the hire period and the collection time. Keep a single shared note of the date, the addresses involved and the access arrangements at each end, and add a named contact for the destination property. Share these details when you ask about a small van, Transit or Luton, and raise any questions that remain open.
Preparing Boxes for the Move
If your belongings are already boxed, the next step is getting the details onto paper. Count the boxes by size, note the dimensions of the largest ones, and record which room each belongs to so nothing is mislaid. List the loose items that will not fit in boxes, such as lamps, pictures or vacuum cleaners, and add any furniture that travels flat. Write down the hire dates, the collection point and the access arrangements at both the pickup and delivery addresses, including gate codes or parking notes where relevant. When you contact the team, share the box count and item list, and ask whether a crew van or dropside would suit your particular mix.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.